Frequently Asked Questions
What are the different question types I can create using Survey Analytics?
Advanced Question Type with Survey Analytics
Getting Started
Adding New Questions
Images/Multimedia - How To?
Default Branch Destination
Question Types
How do I add graphics or a image/logo to my Survey ?
How do I Customize the Look and Feel of my Survey ?
Single question display mode
Customize survey with HTML ?
Enable/Disable auto question numbering
Editing Thank You page.
Change the Font Sizes/Bold/Underline on Questions and Answers
Randomly Selecting ONE Question per Survey View
Randomizing the Order Of Questions in a Survey
Randomizing the Order Of Answers to a Question
Advanced Randomization (Select K of N)
Block Termination Question
Issues to remember when doing Rotation
Progress Bar -- Removing it / Specifying Location
Special Instructions -- What is this ?
Survey Template Library
Survey Template Library - How To
Royalty Based Templates
Adding to template library
Royalty Based Surveys
Survey Chaining - How To
Automatically sending a thank you / confirmation email to the respondent
Our ads/logos on your surveys
Survey Width
Align Question/Answer Options
Pre-Select Answer Options; Set Default Answer Options
Change Question Font Size, Font Size and Width Globally
Reorder Questions
Help Links/Popups for Questions.
Side-By-Side Matrix (Importance Vs. Satisfaction)
Side-By-Side Matrix - Drop Down Menu Type
Bulk update Question Codes
Matrix Question with Headers
Validation and Logic
Branching
Multiple Choice / Multiple Select Question - Exclusive Option Validation
Rank Order Question Validation
Validation Message - Required Option
Survey Design
Respondent Tracking
Sending Reminders
Sending Test Emails
Email/List Management - How To
Survey Settings
New / Renaming a Survey
Edit my Survey
Edit my Survey - How To
Copy Surveys
Creating a New Survey
Adding New Question (Single Select)
Types of surveys that can be created
Access restrictions for editing Surveys
Trial account locked
Limit on the number of responses, surveys etc for my current license
Max. number of questions on the survey
Max. number of concurrent surveys
How do I force a response for a Question ?
My Question Library
Check Boxes Vs Radio Buttons
Other (Please Specify) Answer Option
Rank order questions
Customizing the Height and Width of Open-Ended Text Boxes
Multilingual Surveys - How To
Continue/Finish buttons on the survey
Importing external data
RSS Feed
Convert survey from Word document to HTML
Printing Issues
Question Separators
Editing live Surveys - Issues and Implications
Security
Privacy Policy
Terms of Use
Anti-Spam Policy
Responses - Confidentiality
Data Security
Data Retention Policy
Online Surveys - Applications and Uses
Distribution
How can I post Link to my survey on my Website?
Publish my survey with a link
Integrate my surveys with a NewsLetter
Email My Survey
Address Book and Respondent Tracking
Anonymous surveys vs. respondent tracking
Email List
Email/List Management - How To
Uploading Email Addresses
Explanation of current Email Status
Password Protected Survey ?
Popup Survey from My Website - How To
Popup skip count
Personal Email Address Book
Personalizing emails to your distribution list
Message Types
Resend to Selected Groups - Reminder
Public Internet Surveys - Where can I get email distribution lists ?
What are the different ways can I distribute my survey to my sample ?
I have finished testing my survey and ready to email out -- How do I delete all my test data from the database ?
Disable users from taking survey multiple times
Tracking respondents
Respondent Identification
CAN-SPAM Compliance Tool
Export Batch for External Distribution
Setting up Survey Email Invitation
Reports
Real-Time data reports
Excel Reports and Charts
Grouping / Segmentation / Filtering
Banner/Pivot Tables - How To
DeleteEdit/View Individual Responses
Offline Surveys / QuestionPro App
Using the QuestionPro App
Synchronizing data with the mobile app
Using the Kiosk Mode with the QuestionPro App
Integrations
Why choose our online survey software?
Create a permanent account
Using a Coupon while registering
Changing Passwords / Email Address
What are the minimum system requirements ?
Moving surveys between accounts
Phone and Paper Surveys - How-to?
Your personal information
Accounts and Billing
Global Multi-User Account : Overview
Survey Sharing
Pricing : Multi-User Accounts
Organization Level Look and Feel Templates
Client Dashboard Account
Folders and Permissions
Customized Dashboard URL
Upgrading Your Account - How To
Invoices and Receipts
Cancelling Your Account
Pricing and Billing - How it works?
Multi-User Accounts
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